1. Who we are and what these Terms cover
These Terms of Service ("Terms") govern your access to and use of the NimbleSEO platform ("the Service"). By creating an account, or by accepting these Terms in the product, you agree to be bound by them. If you accept on behalf of an organisation, you confirm you are authorised to bind that organisation.
The Service is offered to businesses only. By accepting these Terms you declare that you use the Service in the course of a business or profession. The Service is not offered to consumers.
2. Service and plans
Access is provided on a subscription basis under the plan you select. Plan features, usage allowances, and fair-use limits are described at the point of purchase and on the pricing page. We may update plan composition prospectively; material reductions to a paid plan take effect at your next renewal.
3. Accounts and security
You are responsible for your account credentials and for activity under your account. Notify us promptly at legal@nimbleseo.ai if you suspect unauthorised use. You must provide accurate account information and keep it current.
4. Your content and AI-assisted content
You retain ownership of the content you submit to the Service ("Customer Content"). You are responsible for having the rights needed to submit it.
For content generated with the Service's AI features ("Output"): to the extent NimbleSEO holds any rights in Output generated for you, we assign those rights to you. Because AI models can produce similar results for similar requests, the same or similar Output may be generated for other customers, and we cannot promise that your Output is unique.
Output is provided as-is. It may be inaccurate, incomplete, or outdated, and it is not legal, financial, medical, or other professional advice. You must have a human review Output — for accuracy, legality, and required disclosures — before you rely on it or publish it. See our Disclaimer.
5. No guarantee of results
Search-engine rankings, AI-assistant visibility, citations, and traffic are determined by third-party systems outside our control. The Service provides measurements, estimates, and modelled projections — never a guarantee of rankings, traffic, or AI citations.
6. Acceptable use
You may not use the Service to violate law or third-party rights; to send spam or deceptive content; to probe, disrupt, or overload the Service or third-party platforms; to misrepresent automated activity as human where disclosure is required; or to resell access except under an agreed partner arrangement.
You may also not use the Service or its Output to train or improve a machine-learning model that competes with the Service, and you may not scrape the Service or extract its data in bulk by automated means beyond the documented API limits of your plan.
7. Third-party services and integrations
The Service can connect to third-party platforms (for example search consoles, CMSs, review and community platforms) at your direction. Your use of those platforms remains governed by their own terms, and you are responsible for having the necessary rights and permissions for each connection you authorise.
Connecting an account instructs NimbleSEO to act on your behalf within the OAuth scopes you grant — and only within those scopes. You can revoke a connection at any time in the product, and a revocation made on the platform's side is honoured immediately.
If a third-party API a feature depends on is revoked, changed, or deprecated, we may suspend that feature; this is not a breach of these Terms. We do not guarantee continued compatibility with any third-party platform or AI platform.
8. Approvals and publishing on your behalf
Some features publish content through your connected accounts — for example community answers, review replies, or CMS updates — either after your explicit approval or under automation rules you configure.
When you approve a publication, or when content is published under your automation rules, you adopt that content as your own statement. You are solely responsible for approved or auto-published content, for complying with each platform's rules, and for the consequences of publication, including suspension of your accounts on those platforms.
We may decline or halt a publication we reasonably believe to be unlawful. We have no duty to pre-screen content you approve or configure for publication.
9. Beta and preview features
Features marked beta, preview, or experimental are provided as-is. They may change or be withdrawn at any time and may not be relied upon. Our aggregate liability for beta, preview, and experimental features is capped at EUR 50.
10. Fees, renewal, and cancellation
Fees are billed in advance by our payment processor and subscriptions renew automatically until cancelled. You can cancel at any time, effective at the end of the current billing period. Except where required by law, fees are non-refundable.
11. Suspension and termination
We may suspend or terminate access for material breach of these Terms, for security reasons, or for non-payment, using proportionate measures and, where practicable, prior notice. Upon termination you can request export or deletion of your data as described in the Privacy Policy.
12. Confidentiality
Each party will keep confidential the non-public information it receives from the other under this agreement, use it only to perform the agreement, and protect it with at least reasonable care. This does not apply to information that is or becomes public without breach, was already lawfully known to the recipient, is lawfully received from a third party, or is developed independently. A party may disclose confidential information where required by law or a court order, giving prior notice where lawfully possible. This obligation survives for three years after the agreement ends.
13. Aggregated data
We may use anonymised, aggregated usage data to operate, secure, and improve the Service. We do not use it to train third-party AI models on identifiable Customer Content, and we never use it in a form that identifies you.
14. Indemnification
You will defend and indemnify NimbleSEO against third-party claims, including reasonable legal costs, to the extent they arise from: (i) Customer Content or AI-assisted content you approved or published; (ii) postings made through the Service to third-party platforms (such as GitHub, forums, review platforms, or your CMS) under your connected accounts; (iii) your breach of the terms of a connected platform; or (iv) your breach of law or of these Terms.
15. Disclaimers and limitation of liability
The Service is provided "as is" and "as available", without warranties beyond what these Terms state.
Neither party is liable to the other for indirect or consequential damages, lost profits, lost revenue, lost data, loss of goodwill, or loss of search rankings, AI-assistant visibility, traffic, or third-party platform accounts.
NimbleSEO's aggregate liability for direct damages arising out of or related to the Service is limited to the fees you paid for the Service in the twelve months preceding the event giving rise to the claim.
These exclusions and this cap do not apply to damage caused by intent or deliberate recklessness of NimbleSEO's management, to death or bodily injury, or to amounts you owe under Section 14 (Indemnification).
16. Force majeure
Neither party is liable for a failure to perform caused by events beyond its reasonable control, including outages or access changes of upstream AI models and third-party platform APIs, cyber-attacks and ransomware, internet or hosting failures, and government measures.
17. Privacy
Our processing of personal data is described in the Privacy Policy and, for customers requiring one, a Data Processing Agreement is available via legal@nimbleseo.ai.
18. Publicity
We may identify you by name and logo as a customer in our marketing. You can revoke this at any time by written notice to legal@nimbleseo.ai, effective within 30 days.
19. Export controls and sanctions
You represent that you are not subject to sanctions of the EU or the UN, or — where applicable to the Service's upstream providers — of the United States, and that you will not use the Service in violation of export-control or sanctions law.
20. Changes to these Terms
We may update these Terms. For material changes we will give at least 30 days' advance notice in text form (in the product or by email) before the new version takes effect, and the notice will state that continued use after the effective date constitutes acceptance. If you object to a material change, you may terminate the agreement as of that change's effective date. The version and effective date are always displayed with the document.
21. Governing law and venue
These Terms are governed by the laws of the Netherlands, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) and conflict-of-laws rules. The competent court in Amsterdam has exclusive jurisdiction over disputes between businesses arising from these Terms. A separately negotiated written agreement, where one exists, supersedes these Terms.
Questions: legal@nimbleseo.ai.